Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? This page covers how to reach the Real Money Casinos team and what we can (and can't) help with.
Email Us Directly
The best way to contact us is by email. We read every message and aim to reply within two working days, though busier periods can add a little time. Write to us at [email protected] and let us know upfront what your message is about — it helps us route it to the right person faster.
What We Can Help With
- Site questions — If anything on amexsux.com is unclear, including how we rate operators or compare payout speeds, ask and we'll clarify.
- Corrections — Bonus terms, licensing details, and payout information change often. If you spot something that looks outdated on a casino write-up, tell us and we'll look into it.
- Content suggestions — If there's a topic, comparison, or casino you'd like us to cover in more depth, we're open to hearing it.
- Partnership enquiries — Operators or industry contacts looking to discuss a working relationship can introduce themselves and outline the details.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we'll point you toward relevant support resources.
What We Can't Help With
We're an independent review and comparison site, not a casino operator. That means we can't access your account, process a deposit or withdrawal, resolve a dispute over a bonus payout, or verify your identity on a gambling site. Those requests need to go directly to the customer support team of the casino in question — most of the brands featured on this site list live chat, email, or phone support on their own platforms.
Likewise, if you're looking for information on which US casinos accept players outside the standard state-licensed market, you may find our page on Best Non GamStop Casinos 2026 more relevant.
What Happens Once You Get in Touch
A real member of our editorial team reads and responds to every message — we don't rely on automated replies to close out enquiries. Fact-check requests are reviewed against our current sources before we update anything public-facing, and our most recent full review pass was completed on Sep 7, 2026.
Before You Reach Out About a Specific Casino
If your question relates to a specific operator's bonus terms, wagering requirements, or withdrawal limits, it can speed things up if you mention the exact offer you're asking about — terms vary between operators and even between promotions from the same brand. If your concern is about eligibility, remember that online casino gambling in the US is regulated at the state level, so availability, minimum age (typically 21, though this can vary by state and by activity), and licensing requirements differ depending on where you're physically located when you play.
A Note on Responsible Gambling
If gambling has stopped being enjoyable or is affecting your finances or wellbeing, we'd rather you reach out than stay silent. We can direct you toward self-exclusion programmes, deposit and time-limit tools, and national support organisations. Nothing on this site is designed to pressure anyone into playing, and we're happy to talk through where to find help if you need it.
Thank you for taking the time to read this far — we look forward to hearing from you, whatever the reason.